Why Is My Polaris 360 Pool Cleaner Floating On The Top Of The Water?

February 19, 2010 by  
Filed under Dolphin Pool Cleaner Maintenance

I changed the wheels/belts just a two days ago. When I put it in the water to test it out, everything worked fine (including the back end staying on the ground and turning around/climbing walls properly~ as these were issues before as well) but when I came out to check it the morning after, it was floating on top of the water with the tail spraying water straight up in the air! I’ve already changed the reverse valve and hoses too.
I’ve checked all of the troubleshooting manuals, searched for related topics and have just about driven myself insane trying to find the correct answer to this problem. Everything the troubleshooting manuals tell you to do… I’ve done, and then some. Could it be a problem with the main filtration system that is causing this? Any advice or recommendations would be greatly appreciated!

Polaris Pool Cleaner-is Their A Way To Make It Move Faster? Mine Is Slow But I Have Good Water Pressure?

September 27, 2009 by  
Filed under Dolphin Pool Cleaner Maintenance

First of all check the finger screen in the wall fitting. It might be plugged up. Then see if the unit is climbing all the way up the walls. If so it is doing okay. Put a piece of black tape (or make a mark) on one of the drive wheels. Hold the unit under water and count the revolutions per minute. (You need the mark so you can see the wheel go round. Twenty eight to thirty two revolutions per minute is optimal. If it falls in that range the unit is functioning well. If too slow then have the head repaired. If it is an older unit the feed hose may be the trouble. Vinyl gets stiff in cold water. Softens up as the water warms but never gets as pliable as before it got cold. I’ve seen hoses so stiff they’d snap when bent! Replace the hose. Also, check the hose floats. They absorb water and become “sinkers”, thereby putting more drag on the head unit. The head has to pull the hose. An old stiff hose with heavy floats takes away a lot of efficiency. Finally, remember that it is a pool cleaner– NOT a speedboat. It will not clean as efficiently if it goes too fast.

Polaris 280 Pool Cleaner Question?

September 7, 2009 by  
Filed under Dolphin Pool Cleaner Maintenance

I  have a polaris 280 automatic pool cleaner, but for some reason it just sits in one spot! It used to zip around the whole pool, but now its stationary. Please help!!


I just happen to be a pool technician, been one for 20 years. With the equipment running, pick the cleaner up and see if the wheels are turning. If not, do they turn freely by hand?

If they turn freely by hand, then you have a plugged jet that drives the wheels, and it is trying to move with only the jet at the back of it. I would recommend you take it in to have the jet cleaned out, unless your familiar with taking it apart. A word of caution though, this is the most common thing that pool stores miss on the Polaris.

If you don’t have good water pressure, try checking the screen where it comes out of the pool wall, at the regulator valve, and that your pump is working properly.

Good luck!

What Polaris Pool Cleaner Is Better The 360 Or 380? Is The Booster Pump Really Worth It?

August 19, 2009 by  
Filed under Automatic Pool Cleaner Buzz, Feature

dolphin-pool-cleanerI am buying a pool and the companies that I am dealing with are pushing the 360 but I want to make sure that I am getting the right one.

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